Shipping

All prints are wrapped in acid free paper and come with care instructions and a Certificate of Authenticity. They will be mailed in a cardboard mailing tube. Prints are generally mailed using Australia Post with a tracking No. which will be sent to customers once the package has been sent. Overseas postage is sent Express. Overall orders should be received within 2 weeks of ordering. Please ensure your shipping details are correct.

Refund and returns

Your image is custom printed and therefore we cannot accept any exchange or refunds if you change your mind. We will do everything we can to ensure your print arrives safely and undamaged. Should your print be damaged in transit please notify us via email within 8 days of receiving the print and include photos of damaged packaging and print. We will issue a replacement once the damage has been verified. Email: laura@laurareidphotography.com.